Salem Uncovered Tours faq
Did you recently rebrand?
We did! We used to be Better Than Fiction, Salem Walking Tours but in 2024 we rebranded To Salem Uncovered Tours.
How long are your tours?
Our tours last 90 minutes. Private tours can be from 60- 90 minutes.
Where do we meet for the start of the walking tour?
1 Houdini Way, Salem, MA (Across from Nocturne on Front St.)
What do I need to check in?
You just need your name, and our Storyteller will check you off the list. However, it's always handy to have your confirmation e-mail available just incase.
How much walking is involved?
The total distance of the tour is about 3/4 of a mile. Each tour has between 5-7 stops that last between 10 and 15 minutes.
What makes yours the best walking tour in Salem?
We don't just tell you names, dates, and facts. We tell you a story. We are passionate about history, and it shows. We don't believe in adding unnecessary "spooky stuff," because what really happened here is scary enough!
Do I have to purchase tickets in advance?
It's not necessary, but highly recommended. With group size limitations, tours often sell out (especially in October). To ensure a spot, please purchase a ticket in advance; our website does update in real time. If there is room, you are able to purchase tickets when the tour begins.
Do you guarantee we will enjoy the tour?
Yes.
If a tour is sold out, can I get on a waiting list?
Unfortunately, we do not offer a waiting list. However, please do not hesitate to contact us to see if we can fit you in.
Do I need to bring anything on tour?
All you'll need is yourself, a sense of curiosity, a willingness to learn. Also, it's New England: it may rain, it may snow, it may be dreadfully hot. Please check the weather and dress appropriately.
Are we allowed to take pictures?
Of course! What better way to capture your story than with a picture, and of course we want to keep sharing, so don't forget to tag us on your favorite social media platform @salemuncoveredtours.
What is your late policy?
Please arrive 10 to 15 min prior to the start of your tour. We understand that parking in Salem can be tough, and lunch can run late. However, after our brief introduction, we have stories to tell and places to see, and we do leave on time. We will include the location of our first stop in your confirmation e-mail just in case. Please note that refunds are only given with 24 hours' notice. Please allow for extra time in October.
What if we want a private tour?
We happily accommodate private tours! Student groups, corporate events, birthday parties, bachelorette parties, or even just out-of-town guests are all welcome. Please email us at info@salemuncovered.com for more details.
Are tour gratuities included in the tour price?
We do not include gratuities in the cost of our tours. If you enjoyed yourself, gratuities are greatly appreciated, although never mandatory, and happily accepted by your storyteller.
Are bathrooms available during the tour?
No. There are several public restrooms in Salem for your convenience before the tour (Artists' Row is the closest).
Are children allowed?
Parents know their children best, and we leave it up to their discretion. However, much of what we talk about can be disturbing. Torture, murder, executions, the imprisonment of children are a few examples.
Can I bring my dog?
Absolutely!
Are the tours wheelchair accessible?
Yes, the tours are wheelchair accessible. All of our tours utilize public sidewalks and roads.
What happens if there is bad weather?
Our tours run rain or shine. However, we will cancel if there is a state of emergency by the city or commonwealth. In these instances, we will offer a refund.
What's the cancellation policy?
Tours may be canceled up to 24 hours before the start time. Any tours cancelled after the 24-hour mark will not be refunded. Salem Uncovered Tours will only cancel a tour due to a state of emergency. If we cancel your tour, you will receive a refund.
Where is the best place to park?
There are three different parking garages in Salem, several metered lots downtown, as well as metered street parking. You can find more information about parking in Salem here. Be sure to give yourself extra in October, and note that where you find parking may not be close to Houdini Way and may require some walking.
Where does the tour end?
Salem is a a lot smaller than it seems. Our tours, (for the most part) go in an almost circle. We do not stop where we start, but quite close. Our storyteller will also happily point you in the direction you need to go.
Is the tour offered in different languages?
Not at this time; we only offer tours in English.
Do we go to the cemetery?
We might; it will depend on the time of day (it closes at sunset) and the available public space in the Burying Point.
Are your tours scary?
That will be for you to decide. We do cover some very dark subject matter. History, especially violent history, is not for the faint of heart. Human beings are capable of truly atrocious acts.
Do you have social media pages?
We do! Check out both our TikTok and Instagram pages @salemuncoveredtours
What if I can't make it to Salem?
Check out Salem the Podcast for your Salem fix!
